1. Does Fuster sell tractor spare parts to private customers (farmers)?

No, Repuestos Fuster does not sell directly to private customers, but we will be happy to help you find a suitable distributor so you can place your order.

If you prefer, another option is to visit the Points of Sale section on the main menu, where you can find the distributor closest to your location.

2. How can I become a customer?

If you belong to a professional company in the sector, send us an email at fuster@repuestosfuster.com with your details and our sales department will get in touch with you right away by whichever means you choose.

3. Can Fuster spare parts be ordered from other countries?

Yes, we have been handling orders from other countries for many years. If you are interested in receiving our parts, we just need you to provide the destination details. We take care of the transport and any documentation required so that the goods arrive as quickly as possible.

4. What is the delivery time?

Standard delivery time in Spain and Portugal is 24 hours, i.e. the day after the order is placed.

We keep approximately 7,000 different references in stock and we try to prevent stock-outs on any of these tractor spare part references.

5. Can products be returned?

Yes, parts can be returned provided that a series of requirements are met:

• No more than one month has passed since shipment.
• The part is in perfect condition and has not been fitted.
• The return and its reasons have been notified in advance and authorised.

6. Are Fuster tractor spare parts original?

No, at Repuestos Fuster we manufacture aftermarket parts — that is, identical to the originals, with the same technical characteristics and material quality, etc., but they are not original.

In some cases our suppliers are the same as those used by the original brands (hitches, tie rod ends, radiators, etc.), but our products are offered at a more competitive price.

7. If a spare part is not on the Fuster website, can it be requested for manufacture?

It depends on the part in question. Manufacturing custom tractor spare parts is possible, but a series of requirements are needed: minimum quantity, sample or drawing, etc. Every case is different, so if you are interested, you can send us your query at http://www.repuestosfuster.com/en/contacto and we will study the viability of the project.

8. Does Fuster manufacture spare parts for the newest tractors on the market?

Our range covers everything from 40- to 50-year-old models to the most recently manufactured ones. Wherever there is a problem with a particular part, at Repuestos Fuster we will manufacture it regardless of the age of the machine.

9. What warranty do the products carry?

Our products carry a 12-month warranty from the delivery date, or, for products with a shorter useful life, 3 months from that date.

Repuestos Fuster does not assume any responsibility for defects resulting from normal wear and tear, intentional damage, misuse or customer negligence.

Nor shall we assume any responsibility when the goods have been transported under the customer's responsibility and the defect has occurred during transport.